We believe in collaboration at eye level.
3.2 Innovation and Cooperation
3.3 Social Engagement
Responsible actions are our top priority.
Today, we already enact corporate social responsibility beyond what is legally required of us while at the same time taking into consideration the needs of our stakeholders.
3.1 Sustainable corporategovernance
We work every day to achieve our goal. Our Code of Conduct guides our behavior in our day-to-day business. It ensures that we act responsibly and in compliance with the law, both within the company and in our dealings with business partners and other stakeholders.
At FIEGE, we fulfil our Sustainable Corporate Governance promise by establishing clear guidelines that shape our responses and decisions.
Transparency: We maintain openness and transparency
in all processes
Sustainability: We commit to the responsible use of resources
Corporate culture: We foster an environment that promotes diversity and fairness
Diversity is a fundamental element of our identity. The variety of nationalities, cultures and backgrounds enrich our organisation and drives our success.
At FIEGE, respect, fairness and appreciation are not mere lip service; they are an integral part of our daily reality. We treat our employees, applicants and business partners as equals, ensuring their personal dignity, privacy and rights are respected.
We actively oppose all forms of discrimination and uphold the fundamental principles of the United Nations Universal Declaration of Human Rights.
As a family-owned business, we are committed to human rights and environmental stewardship.
What does this mean in concrete terms? Our Code of Conduct encompasses five key principles that define our daily interactions:
Equal Opportunity and Respect
Health and Safety
Sustainability and Environmental Protection
Responsible Use of Company Property
Human Rights and Social Responsibility
Human Rights Principles
The Universal Declaration of Human Rights (Resolution 217 A (III)) of 10 December 1948
The Ten Principles of the UN Global Compact of 25 September 2015
The ILO Declaration on Fundamental Principles and Rights at Work of 1 June 1998
The United Nations 17 Sustainable Development Goals of 25 September 2015
The United Nations Guiding Principles on Business and Human Rights of June 2014
Outlook
Develop new sustainable financing concepts that motivate us to mitigate
Scope 1 / 2 / 3 emissions
Further simplify communication channels so that employees can work through internal cases faster and more specifically, prevent them
3.2 Innovation and Cooperation
We are committed to revolutionising our sector.
Creative approaches and new ideas are the key to greater sustainability.
Standstill is not an option for us. We embrace innovation that revolutionises the logistics industry by leveraging new technologies, smart processes and sustainable solutions.
Strong partnerships empower us to create efficient, futureproof value chains that not only advance our industry but also deliver genuine value for our clients and the environment.
FIEGE Ventures and its partners support LogTech founders and their teams in the field of logistics. One example is the investment in Resourcify, a leading digital platform for waste management and recycling.
Loading and Unloading
Automated solutions streamline loading and unloading processes.
One example is the implementation of system-generated packing suggestions that optimize the use of shipping cartons and thus improve transport utilization.
This allows us to significantly reducing delivery times.
FIEGE Forecast
Optimizes personnel planning, among other things.
One example is the use of AI to forecast order quantities in the warehouse, which optimizes personnel planning and increases customer satisfaction.
This ensures faster and more precise delivery.
Multi-Functional Robots
Flexible robots efficiently handle various warehouse logistics tasks.
One example is the integration of AI-based robotics solutions, which serve as an answer to the labor shortage and offer practical applications for future-proof logistics.
This ensures seamless and rapid order processing.
Efficient complaint processing: Carrier Claims Management:
99.8% of consignments are delivered smoothly, 0.2% are analyzed by AI based on complaints. Since September 2024,10,000 complaints per month have been processed, 70% of which are resolved automatically.
This increases efficiency, customer satisfaction and cost control.
Creative approaches and new ideas are the key to greater sustainability.
Innovation is one of our five strategic pillars and plays an important role in
securing our competitiveness,
backing long-term economic growth
and creating new jobs.
To achieve this, we cooperate with our value-chain stakeholders in sustainably revolutionising not only ourselves, but the entire sector.
F-LOG Ventures and XPRESS Ventures are our units that specialise in venture capital funds and Company Building. F-LOG Ventures uses smart money to fund start-ups offering logistical solutions, especially within Big Data, Artificial Intelligence, and Software as a Service (SaaS). A two-digit million figure is available for investing into this field.In 2019, we launched our own Company Builder with XPRESS Ventures. Under this brand, we promote technology-driven ideas from within our own organisation as well as from outside founders. We then connect the network and our logistics know-how via scalable business models. We select potential start-ups and back them through financial support to benefit from opportunities that present themselves.
Outlook
Enforce and optimize defined AI guidelines
Enter into further sustainable collaborations with reliable partners
FIEGE's own marketplace for B-goods marketing
3.3 Social Engagement
Because we want to give back.
For us, societal engagement means collaborating with municipalities, local communities, initiatives, and associations to ensure that our business activities contribute to a safe and liveable environment in our region.
Josef Fiege Stiftung
Since 1998, we have funded charitable organisations as part of our corporate social responsibility.
Goals of the Josef Fiege Stiftung
Outlook
Implementation of the FIEGE Volunteer Award 2025
Corporate volunteering campaigns with our colleagues
Encourage employee volunteerism and support projects
Additional relevant topics
Digital ethics
We are committed to a responsible approach in handling digital technology and artificial intelligence.
Our goal is to uphold maximum security standards, ensure the ethical use of AI and foster a sustainable security culture. This is commitment encompasses the protection of data, people and systems.
Supply chain transparency
We want to know: Where, how, and who offers and produces the products or services that we buy? Transparency in supply chain management helps us and our clients to avoid negative impacts on the environment and human rights violations and to promote a sustainable development. The FIEGE Group has been consistently implementing the Supply Chain Due Diligence Act (LkSG) since the beginning of 2023.
Reliable partnerships
We pride ourselves on being a dependable partner. Our goal is to consistently meet our clients’ expectations – before, during, and after contract awards. Our commitment to excellence ensures long-term, trustworthy partnerships.
With decades of experience, we provide tailored solutions specifically designed to meet the unique needs of our clients. Operational excellence is just one aspect – close, transparent collaboration is equally essential. Logistics is fundamentally a people business: only when both sides work in harmony can we effectively tackle challenges together. Flexibility and a drive for innovation are key components of this collaboration.
The success of this principle is demonstrated by our numerous partnerships with leading companies across various industries.
FIEGE Sustainability Report 2024
Detailed information, figures and content on all fields of action can be found in the full Sustainability Report 2024.
